Loading…
Title

Impact assessment of iso 9000 series on the organizational ...

Description
By i saleem · 2011 · cited by 30 — impact of iso 9000 certification on organizational performance of smes in ... iso 9000 is one of the series of standards developed and.
/0
Full Text
African Journal of Business Management Vol. 5(26), pp. 10885-10892, 28 October, 2011Available online at http://www.academicjournals.org/AJBMDOI: 10.5897/AJBM11.1330ISSN 1993-8233 ©2011 Academic JournalsFull Length Research PaperImpact assessment of ISO 9000 series on theorganizational performance: Empirical evidence fromsmall and medium enterprise (SME) sector of PakistanIrfan Saleem*, Irfan Siddique, Awais Akmal, Muhammad Saad Masud Khan, MuhammadUsman Khan and Shuaib SultanFaculty of Management Sciences (FMS), University of Central Punjab Lahore, Pakistan.Accepted 10 August, 2011The importance of quality management in SME Sector of Pakistan as being catalyst for economicdevelopment is undeniable. Nevertheless it is unfortunate that despite this implication, little research isundertaken to comprehend the complex nature of SME. The purpose of this research is to measureimpact of ISO 9000 certification on organizational performance of SMEs in Pakistan. The effect of fivedimensions of IS...